Clayton Hotel Leeds Access Statement


Located in the city of Leeds our hotel is the perfect place to stay whether you are visiting for business or leisure. Being in the centre of the city we are just a 5 minute walk from the main attractions, shops, restaurants and cafes.

We have 334 bedrooms with 8 accessible bedrooms suitable for wheelchair users situated on the first floor with access via the two guest lifts. All bedrooms have en-suite bathrooms. The en-suite bathrooms of the 8 accessible bedrooms all have a level entry shower with handrails fitted throughout e.g. shower, bath and toilet.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01132342340 or email


For full details and maps of how to reach us please see the directions section of our website. Alternatively, you can plan your journey by car using or public transport using ; simply enter your postcode and ours, which is LS11 9AT to get directions.

  • The nearest railway station is Leeds City Station which is 0.7 miles away (a 10 minute walk). Taxis are available at the station.
  • If you require an accessible taxi this can be booked in advance, see contact information for details.
  • The main road outside the hotel has a wide paved path.
  • A local company supplies equipment for hire, see contact information for details.
  • Our brochure and this Access Statement are available in larger print on request.

Car Parking and Arrival

  • There is parking directly underneath the hotel for 184 vehicles, there is a charge of £2 per hour with the charge being £10 for every 24hrs. 6 clearly marked Blue Badge parking spaces are available at a charge of £2 per hour with the charge being £10 for every 24hrs , you will need to take a ticket at the entry barrier.
  • The car park surface is flat concrete, with a lift to reception and the main entrance. The car park is well lit at night.
  • There is a drop off point at the main entrance of the hotel, with a dropped kerb.
  • There are 5 steps leading to the main entrance with handrails on both sides. We have a purpose built ramp which is 1200mm wide also leading to the main entrance to the hotel. The main entrance door is automatic and 1300mm wide.
  • We have a porter service available 24 hours a day to assist with your luggage.

Main Entrance / Reception / Welcome Area

  • Reception is on the ground floor and has level access throughout.
  • The floor surface throughout the lobby is marble, and short pile carpet.
  • The area is well lit with overhead lighting and free-standing lamps.
  • There is a lowered section of the reception desk.
  • There is a choice of seating in the lobby area, which can be used as an alternative space for check-in.
  • A familiarisation tour is available on request.


There are 8 first floor accessible bedrooms of different room types, of which some can accommodate for a personal assistant/carer or friend/family member. They can be reached using the one of the two guest lifts from reception. These rooms provide specific facilities for guests with disabilities, these include:

  • All entry doors are 820mm wide, light and easy to open.
  • Furniture can be easily removed or rearranged in the room if requested.
  • In each room there is a transfer space of at least 500mm on the left side and 1500mm on the right side of the beds.
  • The height of the beds from the floor to the top of the mattress is 470mm
  • There is a 140mm space under the beds, allowing space for a hoist.
  • Rooms are bright and evenly lit. Overhead and wall lighting is used, controlled by switches. There are also bedside and table lamps in each room. Reading lamps are available on newly refurbished rooms as part of the bedside light set.
  • The height of the wardrobe rails have been lowered to be 1350mm from the floor.
  • These, and all other bedrooms in the hotel, offer the following:
  • All bedroom doors are marked with raised numbers. Lighting as above, good colour contrast between the floor, walls and doors, short pile carpet, all bedding is non-feather, widescreen digital television with remote control, subtitles, and audio description facilities.

Bathrooms, Shower-rooms and Toilets (En-suite)

All of the 8 first floor accessible bedrooms have en-suite bathrooms providing specific facilities for guests with disabilities, these include:

  • Doors 820mm wide, easy to open.
  • Level entry showers (We do have 12 rooms that also have a low entry bath).
  • The toilet seat height is 500mm
  • The wash basin height is 800mm with clear space underneath.
  • Grab rails, horizontal and vertical, are fitted around the shower.
  • A horizontal grab rail is fitted alongside the bath in the rooms that have a bath.
  • Horizontal and vertical grab rails are fitted either side of the toilet.
  • Lever taps are fitted on the washbasin and bath.
  • An emergency alarm pull cord.
  • Well lit with overhead LED lights.
  • Good colour contrast between the doors, floor and walls.
  • The flooring is non-slip tile.
  • All other bathrooms have the same lighting, lever taps, floor fittings and good colour contrast as above. However, the shower is not separate and is over the bath.

Public Areas

Halls, Stairs, Landings, Corridors

  • All public areas, halls, stairs, landings and lifts, are well lit using a combination of ceiling and wall lights (LED lighting is used in the lift). Corridors are slightly dimmer lit by wall lights.
  • Corridors are 1400mm wide and the floor covering is short pile carpet.
  • There are two lifts all with audio announcements and tactile buttons. There is a mirror on the back of each lift, the sides are covered in a sheet metal and the floor is non-slip laminate.
  • Each floor is marked by a large tactile number opposite the lift.

Lounges, Lobbies

  • The lounge area is situated on the ground floor with level entry from the reception and main entrance area.
  • The lounge door is 1900mm wide.
  • The room has a mixture of seating with sofas and soft chairs with and without arms as well as some stools, together with low coffee tables.
  • Lighting is natural daylight and by night levels are controlled by dimmer switches, with overhead and wall lighting used as well as free standing lamps around the room.
  • The flooring is short pile carpet, wood and marble in both the lounge and the lobby.
  • Bar food and drink can be served in the lounge, just ask at the bar for menu details.
  • The nearest toilets are in reception and include an accessible toilet.

Restaurant/Dining Room, Bar & Bar area

  • The restaurant and bar are situated on the ground floor with level entry from the reception and main entrance area.
  • Double doors to this area are normally open.
  • Both the restaurant and bar have level access throughout. Tables in the restaurant are well spaced apart, with a clear height from the floor of 720mm, with a mixture of upright chairs with and without arms.
  • The bar area has a mixture of sofas, soft chairs and upright chairs with high and low tables. Table service for drinks and food is offered.
  • Lighting is natural daylight and by night levels are controlled by dimmer switches, with overhead and wall lighting used as well as table lamps around the room.
  • The flooring is mainly marble and wood with short pile carpet in small areas.
  • We do our best to cater for any dietary requirements; please contact us in advance with any specific requests. Where possible all our food produce is locally sourced.
  • The restaurant is table service for lunch and dinner. Breakfast is a self-service buffet; however, staff can assist on request.
  • Large print menus are available. Specials of the day are shown on a 55 Inch LED screen. All staff can assist by running through menus with you.
  • Crockery is colour contrasted with the table where possible.
  • The nearest toilets and accessible toilet are at the entrance to the restaurant.

Public Toilets

Public toilets can be found on the ground floor with level access from the main entrance, reception, lounge, bar and restaurant areas.

We have a unisex accessible toilet, described below:

  • Entrance door 910mm wide and level entry into the toilet.
  • 960mm transfer space to the left of the ground floor toilet.
  • The toilet height is 490mm.
  • There are vertical rails either side of both basin and toilet.
  • There is a horizontal rail on the side wall adjacent to the toilet.
  • An emergency alarm pull cord.
  • The toilets are well lit with LED overhead lighting and there is a low level light switch.
  • The flooring is non-slip tiles
  • There are lever taps on the sinks.
  • There is good colour contrast, tiles are terracotta, toilets & washbasins are white.
  • All other public WCs have the same lighting, flooring, lever taps as above.

Leisure Facilities

Leisure facilities comprising of a fitness room are located on the ground floor. These can be accessed from the main entrance/reception area via a level corridor which is 1500mm wide

  • The leisure facilities are level throughout.
  • All doors to these areas are 810mm wide, light and easy to open.
  • The gym has a range of equipment: cycling machines, rowing machines, running machines, cross trainer, weights and bars, exercise mats.
  • All areas are well lit with LED lighting throughout.
  • Flooring in the leisure facilities is short pile fitted carpet tiles.
  • The nearest accessible toilet is by reception
  • All leisure facilities are open 7 days a week from 06.30 to 22.00.

Grounds and Gardens

We have an outside terrace area available to our guests, this area is accessed on the ground floor and is all level throughout. There is bench seating and tables in this area that are well spaced.

Conference and Meeting Rooms

Our conference and meeting rooms are on the ground floor and can be accessed from the main entrance/reception area.

  • All of these rooms have level access throughout.
  • All doors are 810mm wide, light and easy to open.
  • All rooms have natural lighting. Overhead lighting can be controlled by switches.
  • A mobile hearing loop system is available on request.
  • Upright chairs with or without arms are available. Tables have a clear space of 730mm from the floor.
  • The flooring is short pile carpet.
  • The nearest public toilet with an accessible toilet is on the same floor by reception

Please contact our Conference & Events Sales team on tel: 0113 200 2482 to discuss any specific requirements you may have.


We have a banqueting/dance floor area with a bar on the same floor, access is step free. This can be accessed from the main entrance/reception area

  • Lighting is even throughout. There is natural light from windows; both overhead and wall lighting is used which can be dimmed.
  • The flooring is both short pile carpet and marble
  • Chairs and seating can be arranged to suit.
  • The nearest public toilets with an accessible toilet is on the same floor by reception.

Please contact our Conference & Events Sales team on tel: 0113 200 2482 in advance to discuss any specific services you may require if booking this facility for a conference or wedding etc.

Additional Information

  • All of our staff receive regular training that includes disability awareness training.
  • We have a set of evacuation procedures – should you require assistance someone will come to your room and help you with evacuation either out of the building or to a refuge point.
  • A water bowl is available on request for assistance dogs and one can be supplied for bedrooms where necessary.
  • Room service is available 24 hours.
  • Clear signage is used throughout the hotel.
  • The nearest General Hospital with an A&E unit and walk in NHS facility is 1.2 miles away. The nearest doctor’s surgery is 1.2 miles away, and a 24hr doctors 2.4 miles away. Please contact reception for further information.
  • Free WiFi Internet access is available in bedrooms and throughout the hotel.
  • We can offer a list of nearby attractions and details of their Access Statements for information, where available.

Future Plans

In the near future we will be looking at adding to our existing provision as we continue our aim to improve our facilities for all of our guests, and welcome any feedback that will assist us with this.

Contact Information

Address: Clayton Hotel Leeds
City Walk
Sweet Street
LS11 9AT

Telephone: 0113 234 2340



Hours Of Operation: Open year round

Local Carers: Carers Leeds 0113 380 4300

Local Equipment Hire: Independence Mobility 0113 262 8000

Local Accessible Taxi: City Cabs 0113 246 9999

Local Public Transport: Bus 0113 381 5550 Train 0845 711 4141


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